What are the Top Questions to Ask an Online Backup Provider?

Working with an online backup provider is ideal to manage your online data. There are tons of storage services available that provide off-site backup. Some are solely for personal use. Others focus more on business needs.

To make sure you get the best for your needs, ask the provider the following:

How secure is their service to store important data?

One of the biggest concerns about online backup is security. You’re essentially trusting someone to keep your files for you. If the security is mediocre, anyone can access your data.

Make sure to ask the online backup provider if they encrypt data. Ask if they use a secure protocol to do so. This helps in ensuring unauthorized access won’t happen. If possible, request a copy of their security policies to review.

What is their online storage capacity?

The storage capacity helps you determine if the provider is best suited for your needs. Even with just personal use, you can accumulate data at an incredible rate. Look for an online backup provider with scalable technology. This ensures they can handle the demands of large data uploads. Also, inquire if there are overage charges if you go over your allotted space.

What are the disaster plans of the online backup provider?

Even the most reliable provider is not immune to disasters. As such, ensure that they have a plan in place should a calamity occur. Look into their recovery plans and see if they are logical and structured. This is particularly important if you use an online storage for your business.

Do they offer a free trial period?

The best way to see if the backup service works for you is to test it out. This is where a free trial comes in handy. If the provider offers one, use it to accurately determine if the service is what you need.

There are tons of online backup services available today. By asking questions, you get the important information you need to make a wise buying decision.

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