Support

Training & Tech Support

Hire TAPNET for training and technical support. We deliver support on-site or over a remote control session via the internet and with a live call with one of our very trained and experienced IT specialist.

 

Consultation

Free On-Site Consultation

We provide on-site free consultation and estimates in the Edmonton and area. Call today and schedule a time for us to visit and discuss your goals and objectives.

 

Remote

Remote Control Support

Need something quick and don’t want to wait around for someone to show up. With the remote control session we won’t get lost looking for where you are, one click and we start helping you!

 

Services

Some Of The Services We Offer:

  • Website Design
  • Custom Software Design & Development
  • Website Hosting & Content Management
  • Network Server Setup & Support
  • Workstation Setup & Networking
  • Printer Setup & Sharing
  • Software Install & Configuration
  • Virus Scanning & Removal
  • System Cleanup & Repair
  • Local and/or Online Backup
  • Software Training & Support

 

Software Training

One to one Software Training

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • How to use Skype

 

Website Management

Maintaining and Managing your website

  • Manage web hosting account
  • Create email accounts
  • FTP files to web server

 

Software Installations

Software Installation & configuration

  • Install Internet security and anti-virus software
  • Install Firefox add-ons

 

Marketing

Online Marketing and Advertising

  • Setup a Google Adwords/Adsense Account
  • Build email ad campaigns

 

Training

Support and Training

  • Learn Facebook or Twitters

Technical support is as a quick fix for $25. If you have a number of items that need to be looked at we also have tech support time available in 2, 4 and 6 hour blocks. The time purchased can be scheduled in 30 minute increments until it is used up. All support blocks of time must be pre-purchased prior to scheduling.
 
Note sure what you need? Send an email listing what you would like to learn and we will prepare a custom curriculum of training and a recommended learning pattern. A tailored training session to learn step by step in a a logical order. This will allow for you to learn as you have time and allow for spacing the training sessions so you have time to practice and what you have learned.
 
Contact an consultant