Email logs contain the email history of a user for a 30 day period. Users can quickly and easily search the email logs for both inbound & outbound filtered email. This includes alias addresses imported from active directory or added manually. The email logs search returns the status of a message and can deliver a detailed overview. Emails can then be reported as spam, released from quarantine or detected as delivered to the intended destination; enabling users to better understand any issues with messages. With instant replay, emails within logs may also be re-sent to user’s inbox in its original form.
The quarantine area is where suspicious email not marked immediately as spam is held for additional scanning or for approval by recipient. Email in the quarantine areas is listed in the user quarantine report and scheduled appropriately to be sent to all users. Reports only contain results for newly quarantined emails so users aren’t subject to repeat reports. From within each report, users then have the ability to release the email if they recognise the sender as genuine or create a whitelist rule so that emails from said sender are not quarantined in future.
Spam Filter Settings
A unique feature of TAPNET Email Filtering is that you can freely adjust the engines spam sensitivity to meet the needs of individual users, without effecting any other user on the system. While your users will experience highly accurate scanning performance on TAPNET, you may have a small number of users with specific filter requirements because Spam for one user can often be welcomed email by another. So the TAPNET spam sensitivity slider allows you to keep everyone happy by catering for each user specifically.
Email Policy Enforcement
Create filtering rules that apply to an entire organisation, specific groups or individual users. Rules can be applied to entire domains, subdomains or specific email addresses. If the company wishes to block all emails from example.com then this is possible or if they don’t want one department to be affected by this rule then this is also supported. If your customer wishes for only one user to receive emails from email@example.com, this too is possible with our highly flexible email policy enforcement engines. Rules can be custom-created and prioritised to deliver the most unobtrusive yet powerful filtering system on the market.