Web hosting has to be one of the most important things for people who have websites. After all, you need a web host if your site is going to be online. The thing with web hosts though is that it is easy to find one but telling the good web host from the fraudulent web host is not so easy. In fact, it is becoming more and more important for people to arm themselves with knowledge that will protect them from fraudulent web hosting. You might think you will never become a victim of fraudulent web hosting but the sad truth is anyone can be a victim.
If you want to make sure that you do not fall prey to the scams of fraudulent web hosts, you need to know some of their most common scams. Once you spot these scams, you know it is time to move away.
The bait and switch scam – This is the type of scam where the company gives you dirt cheap prices supposedly for all their web hosting perks and services. Being unable to turn away from a great deal, you sign up and pay only to find that all the critical services you need to run a good website cost “extra”. If you want to avoid this, ask the web host directly about the features included in the price. Make sure you are specific and ask about max upload and download bandwidth, number of emails allowed, etc.
Fake reviews – Do you know that there are some websites masquerading as impartial reviewers of hosting plans when in fact they actually promote several hosting plans over others? What they usually do is to rig reviews so the hosting plan that pays the most comes out on top. This isn’t at all bad if the sites they promote are actually good ones but what if they promote a disreputable web hosting company and you call for it? One way to avoid this is to take everything they say with a grain of salt. You shouldn’t believe what they say just because they said it—use the reviews to compare plans and nothing more. If you really want to know the validity of the review, then you should perform a background search on the site itself.
Domain name trapping – This is the kind of scam where you register your chosen domain name with the web host with zero problems but when you move on, they do not allow you to use the domain name. If they do allow you to do it, they ask you to pay a massive fee. Their reasoning is usually that since the domain name is registered under their name, it is theirs. One way to avoid this is to insist that your domain name be registered under your name and not under the name of the web host.
Have you ever had any problems with your web host? Were they similar to these? Share your thoughts and experiences below!
Web host support teams often have to deal with many different issues but some of these issues are more common than others and can be easily resolved on one’s own. If you are new to the world of web hosting it is entirely possible that you will face some of the more common web hosting issues. Now, you can always call on customer service and ask them for help but why do that when you can learn about the issues here and solve them on your own? Take note that these common issues are not exactly the kind that needs major troubleshooting, but rather, is something you can solve on your own easily enough.
How to login to my account? – This is one of the first questions that web hosting newbies always ask after they sign up. This can be addressed in two parts namely: where you log in and what information to use. The answer to both of these questions is right in front of you because most web host services will send you a thorough and well-structured email that explains your account and contains account information along with other pertinent details like name servers, IP addresses, etc. If you must call on customer service reps, make sure that you have all the necessary information handy to make the process go by without a hitch.
Why is the email not working? – There are a great number of shared hosting customers that use their account for email. It is because if this that a lot of questions asked tend to be about email concerns. Some of the more common questions about email include: incorrect passwords, account is incorrectly configured, and server level issues. For you to fix these problems, what you need to do is check your account and have a look at the configuration of your email client. Next thing you need to do is to check if you can send email via webmail and if you can, then the problem is probably with your desktop email client. You can uninstall and then set it up again; if it doesn’t work then you can call your web host to ask for help.
How to install a script? – Many web host customers sign up with web hosts with the intent of using a particular script. It might seem tricky but you can easily figure out how to set up scripts by taking a peek at the “getting started” section of your site. The directions for how you can access this particular section should be featured in the welcome email sent to you by the webhost.
How to get more domains? – New web hosting customers will find that the process of putting parked and add-on domains to their websites can become somewhat difficult. These types of domains should have the same DNS to call their primary domain. If you have prolonged problems with your domains then you need to call on your web host for additional help.
Have you ever had these problems when you were just getting started? Did you solve them on your own or did you ask for help?