Cloud Storage

What is cloud storage?

Cloud Storage is a simple and secure online backup solution which keeps a copy of your files safely online, so that if the files are never lost or damaged you can restore them quickly and easily. TAPNET Cloud Storage is very easy to set up, and once it’s configured you can just forget about it..
 
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Cloud Services

How does Cloud Storage differ From Other Services?

Cloud Storage is different than Online Backup. Cloud Storage creates an online drive which you can copy files into. This is very similar to a mapped network drive. The online drive can be accessed from any internet connection and utilizes worldwide data centers to provide a cost effective data storage solution.
 
The virtual drive appears as a new Drive Letter (L:) in My Computer window. You can copy and open files directly from the L: drive. By installing the software on additional computers you can access the same L: drive from other computers.
 
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Setup

How do I setup a Cloud Storage?

This process is the same as the online backup. After ordering the service and online backup software is installed if the online drive is activated it will automatically add a new drive on the computer. This new drive is accessed just like connecting a USB flash drive – it’s very easy and literally takes minutes.
 
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Online Drive

Where can I see the files in the Online Drive?

The files that you’ve copied into the online drive all available from your the newly created drive letter on the computer. Login with your TAPNET account e-mail address and password. You can use these files just like if they were on the computer.
 
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Restore

How can I restore files from Cloud Storage?

Cloud Storage is not an online backup. It is a repository for placing files that need to be stored online to be accessed from multiple locations or multiple users. It is not normally used as an online backup service.
 
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Versions

Can I get access to previous versions of files?

No. Online storage is for storing files, not creating a revision history. However to enable revision history use TAPNET Backup which keeps up to the last 30 versions of any file. Login to your web portal, click on the Backup tab and navigate to the file. Double click on the file to view its properties – you’ll see a list of historical versions here and can download whichever one you want.
 
Alternatively, if you are using TAPNET Restore, simply right-click on a file and select View Older Versions or select Versions from the toolbar to see a list and restore any historical versions.
 
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Deleted

Can I restore deleted items?

Yes – both the TAPNET Web Portal and TAPNET Restore let you access deleted items. Simply look for the entry in your toolbar called “Show Deleted Items”.
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